Privacy Policy
Last updated: March 21, 2025
This Privacy Policy describes how Elysium Liverpool (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from elysiumliverpool.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as described below. The information that we collect and use depends on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
-
Contact details including your name, address, phone number, and email.
-
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
-
Account information including your username, password, security questions and other information used for account security.
-
Customer support information including any details you share when contacting us.
Information We Collect about Your Usage
We may automatically collect information about your interaction with the Services (“Usage Data”) through cookies, pixels, and similar technologies. This may include your device type, browser, IP address, network connection, and browsing activity.
Information We Obtain from Third Parties
We may also receive information from vendors and service providers, such as Shopify (store platform), payment processors, and advertising partners.
How We Use Your Personal Information
-
Providing Products and Services: To process payments, fulfill orders, manage your account, handle shipping and returns.
-
Marketing and Advertising: To send you promotions and tailor advertising (where legally permitted).
-
Security and Fraud Prevention: To protect against fraudulent or malicious activity.
-
Communications and Service Improvement: To provide customer support and improve our Services.
Cookies
We use cookies to improve functionality, remember preferences, analyze usage, and deliver advertising. You can manage or disable cookies in your browser, but this may affect the functionality of the Site.
How We Disclose Personal Information
We may share your information with:
-
Vendors and service providers (e.g., IT, payment processing, analytics, fulfillment, customer support).
-
Business and marketing partners.
-
Affiliates within our corporate group.
-
Authorities or parties involved in legal processes, if required.
-
As part of business transfers such as mergers or acquisitions.
We do not sell your personal information.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy or security of those sites.
Children’s Data
The Services are not intended for children. We do not knowingly collect data from individuals under 16 years old.
Security and Retention of Your Information
We use security measures to protect your information but cannot guarantee perfect security. We retain personal data as long as needed to provide services, comply with laws, or resolve disputes.
Your Rights
Depending on your location, you may have rights such as:
-
Accessing personal data we hold about you.
-
Requesting deletion or correction.
-
Data portability.
-
Opting out of sale/sharing or targeted advertising.
-
Restricting or withdrawing consent for processing.
You can exercise these rights by contacting us at the details below.
Complaints
If you are unhappy with how we handle your personal information, please contact us. You may also have the right to complain to your local data protection authority.
International Users
We may transfer, store, and process your data outside your country, including in Hong Kong. Transfers are safeguarded using legal mechanisms such as the EU Standard Contractual Clauses.
Company Information
Elysium Liverpool is part of the Elysium Global Limited Group, incorporated in Hong Kong at the address below:
Suite C, Level 7, World Trust Tower
50 Stanley Street
Central Hong Kong
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:
For the purpose of applicable data protection laws and unless otherwise stated, we are the data controller of your personal information.